Privacy Policy
Last updated: October 9, 2025
This Privacy Policy explains how Crust & Ember Pizzeria (“we”, “us”, or “our”) collects, uses, and discloses information about you when you visit or make a purchase from parchmentsquare.xyz (the “Site”) and related services (collectively, the “Service”). We are committed to protecting your privacy and transparent data practices. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information we collect
We collect information you provide directly to us, such as when you place an order, create an account, subscribe to our newsletter, or contact customer support. This may include your name, shipping address (including 43 Bedford Street, Soho and London), payment information, phone number +44 20 7946 0958, and any other information you choose to provide. We also automatically collect information about your device and interactions with the Site, such as IP address, browser type, referring URL, pages visited, and purchase activity. We may use cookies and similar technologies to collect this data and improve your experience.
2. How we use your information
- To process and fulfill orders, including shipment and payment processing.
- To communicate with you about your orders, account, and promotions.
- To personalize content, recommendations, and offers based on your preferences and browsing behavior.
- To analyze site usage and improve our products, services, and operations.
- To detect and prevent fraud, abuse, and security incidents.
- To comply with legal obligations and enforce our policies.
3. Legal basis for processing (for the EEA residents)
We process personal data where required by law or where it is necessary for our legitimate interests (such as improving the Service and preventing fraud), provided that such interests are not overridden by your rights and freedoms. If you are located in the European Economic Area, you have rights to access, correct, delete, or restrict your data, and you may object to certain processing or request data portability where applicable.
4. Sharing and disclosure
We may share your information with service providers who assist with the operation of the Site, including payment processors, delivery services, and email providers. We may also share information to comply with law enforcement requests, enforce our policies, or protect our rights and safety. We do not sell your personal data to third parties for advertising purposes without your consent. In the event of a corporate sale or restructuring, your information may be transferred as part of the assets involved, with continuing protection under this Privacy Policy.
5. Cookies and similar technologies
We use cookies and similar technologies to remember your preferences, understand how you use the Site, and personalize content and advertisements. You can manage cookie preferences in your browser, though disabling cookies may affect some features of the Site. For more information, see our Cookie Policy (linked at the bottom of the Site).
6. Data retention and security
We retain your information for as long as necessary to provide the Service and for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or theft. However, no security system is perfect, and we cannot guarantee absolute security.
7. International transfers
Your information may be processed and stored in countries outside your country of residence. We will take appropriate measures to ensure that your data remains protected in accordance with this policy provided that transfers comply with applicable data protection laws. If you are located outside the country of operation, your data may be transferred to United Kingdom or other jurisdictions with different data protection laws.
8. Your rights and choices
You may have rights to access, correct, delete, or restrict your personal data, and to object to processing or request data portability in certain circumstances. You may also opt out of marketing communications. To exercise these rights, please contact us using the information below. Some rights may be limited by applicable law or by our legitimate interests as described above.
9. Children’s privacy
The Site is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided personal information, we will take steps to delete such data in accordance with applicable law.
10. Third‑party links and services
The Site may contain links to third‑party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal data.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this policy and, if appropriate, provide notice on the Site. Your continued use of the Service after the changes becomes effective constitutes your consent to the updated policy.
12. How to contact us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at +44 20 7946 0958 or via our website at parchmentsquare.xyz. For purposes of regulatory compliance, you may address concerns to the data protection officer or designated contact at our organization located at 43 Bedford Street, Soho, London, WC2E 9HA, United Kingdom.